![]() That includes your name and email address, as well as, your home address. Other information that you’ll need to provide is your contact information. ![]() You’ll also need to include the location from which you purchased the product. When activating your warranty, you’ll need to provide the company with the product name and the date on which you purchased it. You will need to provide proof of purchase. This occurs when you’re erasing the memory on the feeder.Īccording to the Surefeed website, the Microchip pet products carry a 3-year warranty that begins from the purchase date. In addition, you may notice a red flashing light that’s mixed with a green flashing light. ![]() Once the new batteries are inserted, the flashing red lights should stop. You can remove the batteries safely and replace them with fresh batteries. The flaps that cover the batteries are easily removed. You can change the batteries by removing the bowl from the feeder and turning the feeder upside down. If the feeder has flashing red lights, then it means the batteries are low. Get Our #1 Easy, Homemade Dog Food Recipe (Vet-Approved), 100% Free!!! Click to get it NOW! Surefeed Microchip Pet Feeder Flashing Red After a while, the feeder will switch to daily mode and the feeder will work normally. This will close and open the lid according to your pet’s proximity with their microchip. Once your pet is comfortable with the slight movement, click the button a final time. It will not open or close fully to prevent them from becoming frightened. At this point, the feeder will start to open a little and close a little each time the pet uses it. This part of the training process is just to introduce the feeder to your pet.Ĭlick the button again once they’re feeding from the bowl normally. You can begin training mode by pressing the FN button on the feeder. Since cats are naturally skittish of things that move, they may require some help in warming up to the feeder. This mode is to help your cat learn how to use the microfeeder safely. If you notice an orange light, then that means you’re using the training mode. The product is able to be used after this point and should be working. They need to be close to the bowl or eating from it during this time. Once the light stops flashing, you’ll know that the feeder has successfully registered your pet’s microchip. Pressing the symbol with a cat and a plus sign will activate the registration process. We recommend these 4 C batteries if you need to replace yours.īefore the feeder can be used normally, it needs to register your pet’s microchip. You should check the life of your batteries or ensure they’re properly installed. Batteries that are low on power may also be unable to power the feeder efficiently. When this happens, the battery is unable to power the feeder. Sometimes batteries can become dislodged. You’ll need 4 C batteries to power the feeder. Check the batteries to make sure they’re new. Check the BatteriesĪccording to the Surefeed official website, you should first begin the installation of the feeder by inserting the batteries. Note: If you click some of the links or pictures in this article we may earn a small commission at no additional cost to you. ![]() Here are a few ways to troubleshoot them to resolve those issues. If your Surefeed Microchip Pet Feeder isn’t working, then there are a few problems it may have.
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